BEAUTY BUSINESS WITHOUT THE BURNOUT
We get it. You’re passionate about aesthetics, not juggling multiple Apps & Subscriptions. Every minute spent switching between tasks is a minute away from your clients.
Thats why, we created Aesthetica Connect.
One simple platform empowering you to take control and run your clinic effortlessly.
From seamlessly managing your Instagram DMs, crafting the perfect email campaigns to building your Google reputation – we’ve created every feature to solve the real-world challenges you face in your aesthetic practice.
Transform Your Practice:
- Never miss a booking opportunity - capture inquiries 24/7 with automated responses while you sleep
- Save hours daily by managing ALL client messages in one unified inbox (bye-bye app switching!)
- Boost your Google presence and turn 5-star reviews into booking magnets
- Complete control in your pocket: Manage bookings, posts & client messages anywhere
- Achieve that elusive work-life balance
Built by aesthetics professionals with 10 years of industry experience.
Simple, Intuitive & Ready to Go – As Easy as Using Instagram.
everything you need in one place
“JOIN THE REVOLUTION”
“JOIN THE REVOLUTION”
ENGAGE
NEVER MISS ANOTHER MESSAGE AGAIN.
THIS PLAN GIVES YOU EVERYTHING YOU NEED TO ENGAGE, CONNECT & ORGANISE YOUR CLIENT COMMUNICATIONS.
UNIFIED INBOX
All Your Messages, in 1 place. Juggling multiple platforms? Not anymore. Our Unified Inbox brings all your client communications into one streamlined space. One Inbox, Multiple Channels 📱 SMS & WhatsApp 💬 Facebook MSGR 📸 Instagram DMs 🌐 Google Profile MSGR 🤩 Google Review 📧 Email 💻 Website/Instagram Link Chat 24 Why You'll Love It - Client-Organization: Messages from the same client stay together, regardless of platform. No More Platform-Hopping: Say goodbye to switching between apps. Effortless Tracking: Solo or Team, feel streamlined & organised. Google Review – celebrate your wins like a Pro. Time-Saver Supreme: Respond faster, book more clients. In control – Reply to messages in your time. Your New Superpower " I can focus on my clients, not on juggling apps!"
CHAT 24
Your Always-On Digital Assistant. We've got your back, 24/7. Our Chat 24 service works tirelessly so you can focus on what you do best – making your clients look and feel amazing. Simple Setup, Powerful Results 🚀 Quick install on your Website or Instagram Link 💬 Instant client engagement – Clients love this dynamic feature! 📥 Effortless message management direct to your Inbox 📅 Seamless appointment bookings & enquiries Empower Your Beauty Business - Be There Anytime: Capture opportunities, day or night Work Smarter: Let automation handle “out of office” & routine queries Grow Your List: Build your client base effortlessly Stay Connected: Keep the conversation flowing across channels Boost Bookings: Turn inquiries into appointments with ease Your Clients Will Love It "It's like having a friendly face always ready to help – even at midnight!"
LINK CONNECT
Link Socials to your business. Bridge the gap between your social media marketing and your business goals. What Link Connect Offers - 🔗 Beautiful custom branded link page 📱 Social media bio integration 🖱️ One-click access to all your platforms 🎨 Professional, beautiful design 🔄 Easy updates and management ✅ Integration of POP Up’s ❤️Integration of Booking system “BOOK NOW” Link in Bio but better! Streamlined Online Presence: All your important links in one place Professional Image: Showcase your brand consistently across platforms Increased Engagement: Guide clients effortlessly to your services Flexibility: Easily update links to promote new offerings Simplicity: Set up quickly, manage effortlessly Growth Potential: Turn followers into bookings Grow your connections "I found everything I needed – from booking my appointment to checking out their latest treatments – all from one simple link. It's so convenient!"
ELEVATE
TIME TO SHINE ONLINE.
THIS PLAN ELEVATES YOUR SOCIAL MEDIA MARKETING PRESENCE & BOOSTS YOUR ONLINE DIGITAL PERFORMANCE.
INCLUDES “ENGAGE”
SOCIAL MEDIA PLANNER
Schedule & Organise Like a Pro. Take control of your online presence with our intuitive scheduling tool. Post smarter, engage better, and watch your brand flourish! What Our Social Media Planner Offers - 📅 User-friendly scheduling for multiple platforms 🔄 Simultaneous posting across channels 📊 Easy-to-understand performance tracking 💼 Built-in file storage for ideas and strategies 👥 Seamless team collaboration features ✅ Streamlined post approval process 📈 Scalable for growing businesses Empower Your Social Media Strategy Post Consistently: Keep your audience engaged across all platforms Work Smarter: Let automation handle the scheduling while you focus on creativity Stay Organized: Manage campaigns, ideas, and approvals in one place Boost Efficiency: Turn your social media efforts into measurable results Social Media Managers Love It "It's like having a whole social media team at your fingertips – organized, efficient, and always on schedule!"
GOOGLE REVIEW MANAGER
Your Reputation, Refined. Elevate your online reputation with ease. Manage, respond, and shine in the world of Google Reviews! Simplify Your Review Management - 📨 All your Google Reviews in one inbox ⚡ Respond to feedback in seconds 🚫 Flag unfair reviews for removal 📊 Track your reputation growth Boost Your Business Visibility Climb Search Rankings: More reviews mean higher Google placement Build Trust: Show potential clients your stellar reputation Engage Customers: Turn feedback into meaningful conversations Protect Your Image: Address concerns and showcase your customer care Did You Know? 72% of clients will leave a review when asked. Our tool makes it easy to encourage and manage these valuable testimonials. Keep Your Finger on the Pulse "This tool has been a game-changer for us. We're responding to reviews faster, and our online ratings have never been better. It's so simple, yet so powerful!"
GOOGLE PROFILE MESSENGER
Switch on the conversation. Turn your Google listing into a direct line to new clients. Be the business that's always ready to chat! Instant Connection, Lasting Impression - 💬 Activate messaging right on your Google Business profile 📱 Let clients reach you directly from search results 📥 Manage all conversations in one unified inbox 🗺️ Share maps, photos, and forms effortlessly 📅 Convert inquiries into appointments on the spot Why It Works Wonders Stand Out: Be more accessible than your competition Stay Flexible: Respond at your convenience, direct to the Unified Inbox Boost Conversions: Turn curious browsers into loyal clients Connect and Grow - The Edge Your Business Needs Clients love the ease of asking quick questions or booking appointments right from your listing. It's the modern way to make a great first impression!
EMPOWER
BUILD RELATIONSHIPS AS YOUR BUSINESS THRIVES.
THIS PLAN GIVES YOU THE EDGE & INCLUDES A SUITE OF PROMOTIONAL TOOLS TO EMPOWER YOUR WINNING MARKETING STRATEGIES.
INCLUDES “ENGAGE” & “ELEVATE”
DIGITAL POP UP'S
Why Pop Up Forms pack a punch Transform browsers into loyal customers with eye-catching, strategic pop-ups across your digital presence. One Tool, Endless Possibilities - 🎨 Fully customizable to match your brand 📱 Works on websites, e-commerce, and emails 📊 Easy-to-use editor with step-by-step guides 🔗 Seamless integration with Link Connect Power up your digital strategy Grow Your List: Create irresistible sign-up forms Boost Sales: Promote products and launch services Build Community: Develop memberships and events Gain Insights: Conduct polls and gather feedback Turn Visitors into Valuable Leads "Our newsletter subscriptions doubled after we started using these pop-ups. They're so easy to create, yet so effective!"
MAILBUD | EMAIL MARKETING
Connect, Nurture & grow your clientele. Elevate your client communications and watch your business flourish. Create impactful email campaigns that keep your clients coming back. Craft Emails That Spark Action - 🎨 Design beautiful, branded campaigns 🎂 Delight clients with personalized birthday wishes 📅 Send timely booking reminders 🛍️ Promote products and special offers effectively 🎉 Invite clients to exclusive events Email Marketing Magic Build Loyalty: Keep your brand top-of-mind Boost Revenue: Turn reminders into bookings Personalize Connections: Make every client feel valued Drive Engagement: Encourage repeat visits and purchases Your Marketing Ally "Our email campaigns have transformed our client relationships. We're seeing more repeat bookings and our offers are getting an incredible response!"
E-CONNECT
One Inbox, total control. Streamline your client interactions, effortlessly managing emails alongside other messages for a seamless experience. One Inbox, Total Control - 📧 Connect your business email effortlessly 👥 Organize messages by contact for easy reference 💬 Handle emails alongside other communication channels 📱 Access from both app and dashboard 👥 Collaborate with your team efficiently From Chaos to Clarity Save Time: No more switching between platforms Never miss an important email Easily track conversation history Maintain consistent client communication Improve Response Time: Quick access means faster replies Enhance Teamwork: Seamless collaboration Manage your business on-the-go Your Communication Game-Changer "Having all our emails and messages in one place has been revolutionary. We're more organized, and our clients love the quick reply!"Create eye catching client sign up forms, promote products, create memberships, launch services, sell products, promote events, gather information, create email lists, opinion polls and so much more, the possibilities are endless and the edits are so easy! Our step by step guides show you exactly how to edit pop ups with your own branding. These can be added anywhere across your digital pages, get creative and start building your very own very own Pop Up.
TIME TO PRESS THE EASY BUTTON
ENGAGE
- Set Up & Support
- Phone App
- Unified Inbox
- Chat 24 - Online chat bubble
- Link Connect
£29 or $39
/ per month
ELEVATE
- Set Up & Support
- Phone App
- Unified Inbox
- Chat 24 - Online chat bubble
- Link Connect
- Social Media Planner
- Google Review Manager
- Google Profile Messenger
£49 or $59
/ per month
EMPOWER
- Set Up & Support
- Phone App
- Unified Inbox
- Chat 24 - Online chat bubble
- Link Connect
- Social Media Planner
- Google Review Manager
- Google Profile Messenger
- Pop Ups - Digital Forms
- E-Connect
- Mailbud - Email campaigns
£99 or $109
/ per month
Your Practice: Polished to Perfection
Experience the full beauty of Aesthetica Connect – stunning app, intuitive dashboard & exclusive learning hub. Included in every plan.
Welcome to our Software FAQ section — where tech talk is as clear as your treatment results!
Choosing the right software for your aesthetic business is important, which is why we’ve gathered everything you need to know about Aesthetica Connect in one place, explained in plain English (no tech jargon here!).
We’ve organized these FAQs into clear sections so you can quickly find what you need. From security and accessibility to features and functionality, consider this your comprehensive software consultation.
Can’t find what you’re looking for? Just like you’re always there for your clients, we’re here for you! Reach out anytime — we love helping your clinic shine in the digital world.
AESTHETICA CONNECT FAQ'S
How secure is my data with Aesthetica Connect?
We take data security as seriously as you take client care. Your information is protected with bank-level encryption. Rest easy knowing your business data is safe and sound!
Can I access Aesthetica Connect on my mobile device?
Of course! Manage your business on-the-go with our mobile app. It’s like having your entire clinic in your pocket!
Does Aesthetica Connect offer any marketing tools?
Yes! From social media management to email campaigns, we provide tools to help your business shine online. It’s like having a marketing team at your fingertips!
How does Aesthetica Connect improve my work-life balance?
By automating and streamlining your digital tasks, you’ll have more time for what matters – whether that’s expanding your skills, connecting with family, or simply relaxing. Balance is beautiful!
How can I get started with Aesthetica Connect?
It’s simple! Visit our software page, choose your plan, and sign up. You’ll get instant access to Aesthetica PRO, our learning hub, empowering you to transform your aesthetic business right away. We provide the tools, you bring the magic!
What makes Aesthetica Connect different from other salon software?
Our game-changing Unified Inbox sets us apart! It brings all your client communications into one place, from social media to emails and reviews. It’s like having a digital PA that never sleeps!
Can Aesthetica Connect handle all my client communications?
Absolutely! Whether it’s Facebook, Instagram, WhatsApp, email, or Google messages and reviews, we’ve got you covered. Say goodbye to juggling multiple apps!
Will Aesthetica Connect help me save time?
You bet! By streamlining your digital tasks, you’ll free up hours each week. More time for perfecting treatments, connecting with clients, or even taking that well-deserved break!
Is Aesthetica Connect difficult to learn?
Not at all! We’ve designed it to be intuitive and user-friendly. If you can use a smartphone, you can master Aesthetica Connect. It’s beauty tech made simple!
Can Aesthetica Connect grow with my business?
Absolutely! Whether you’re a solo practitioner or running multiple locations, Aesthetica Connect scales with you. It’s like having a treatment plan that adapts to your changing needs!
FEATURES & FUNCTIONALITY
What features does Aesthetica Connect offer?
Get ready to revolutionize your aesthetic business! Aesthetica Connect is your all-in-one digital toolkit, packed with features designed to make your life easier and your business more successful. From our game-changing Unified Inbox to our clever Social Media Planner, we’ve got everything you need to streamline your operations and wow your clients. Think of us as your digital dream team, working for you 24/7!
Can I manage multiple aesthetic clinics or locations with one account?
Absolutely! Whether you’re running one clinic or ten, Aesthetica Connect has got you covered. Our platform grows with you, letting you manage all your locations from one sleek dashboard. Enjoy a bird’s eye view of your entire operation, right at your fingertips!
Can I customize the templates for email and SMS marketing campaigns?
You bet! We’ve got a treasure trove of professionally designed templates waiting for your creative touch. Our user-friendly editor makes it a breeze to personalize your content, add eye-catching images, and craft messages that’ll make your clients feel extra special. Your brand personality will shine through in every communication!
Is there a mobile app version of Aesthetica Connect?
Yes indeed! We’ve got a powerful app for both iOS and Android that puts the power of Aesthetica Connect right in your pocket. Manage your business, chat with clients, and keep your finger on the pulse of your clinic, all while you’re on the go. Your portable command centre awaits!
What kind of support and training is provided with Aesthetica Connect?
We’ve got your back! Every subscription includes access to our fabulous Aesthetica PRO learning hub, packed with easy-to-follow tutorials and guides. Plus, our blog Club Connect is regularly updated with tips and tricks to help you make the most of your digital toolkit. We believe in making tech simple and success achievable!
Can I create and manage staff profiles with different access levels?
Of course! We know every team member plays a unique role in your success. That’s why you can create custom profiles with just the right access for each person. Consider it your digital org chart that keeps everyone in the loop and your data secure.
Does Aesthetica Connect offer analytics?
You bet we do! Our intuitive dashboards serve up all the juicy data you need to make smart decisions for your business. We’re your crystal ball, showing you exactly what’s working and where you can grow!
Can I manage my clinic's social media presence through Aesthetica Connect?
Absolutely! Our Social Media Planner is your secret weapon for conquering the online world. Schedule posts, track how well they’re doing, and keep your clinic’s voice consistent across all platforms. The planner can also hold all your data files of images, videos and posts and can slso work with digital media managers allowing them to use the platform to upload and plan posts ready to be verified by you. Imagine having a social media guru on your team, working round the clock to keep your online presence sparkly and engaging!
Can I integrate Aesthetica Connect with my existing website?
Absolutely! We play nice with your existing digital setup. Our widgets and APIs seamlessly blend into your website, creating a smooth, unified experience for your clients. Give your online presence a fabulous makeover with Aesthetica Connect!
Does Aesthetica Connect work with different types of aesthetic businesses?
Absolutely! Whether you’re a medispa, beauty clinic, aesthetics practice, or skin specialist – we’ve designed Aesthetica Connect to be your perfect digital partner. Our flexible features adapt to your unique business needs, helping you shine in your specific niche. It’s like having a custom-tailored digital solution that fits your business perfectly!
PLANS & PRICING
What is the pricing for Aesthetica Connect?
We’re thrilled to offer three empowering plans tailored to your aesthetic business needs:
ENGAGE – Perfect for getting started!
£29 or $39 per month
Includes: Set up & support, Phone app, Unified inbox, Website chat bubble, Link connect
ELEVATE – For businesses ready to amplify their online presence!
£49 or $59 per month
Includes all ENGAGE features, plus Social media planner, Google review manager, and Google business integration
EMPOWER – For those ready to maximize their digital marketing potential!
£99 or $109 per month
Our most comprehensive package, including all ELEVATE features, plus Pop ups, E-connect, and Mailbud
What are the differences between the ENGAGE, ELEVATE, and EMPOWER plans?
Each plan is designed to grow with your business. ENGAGE gives you essential tools to streamline communications and create a centralized online presence. ELEVATE adds powerful social media and Google business features to expand your reach. EMPOWER provides our full suite of features, including advanced Email marketing tools, to maximize your digital impact and client engagement.
Can I upgrade or downgrade my plan at any time?
Absolutely! We believe in putting the power in your hands. With Aesthetica Connect, you’re in full control of your subscription. You can easily upgrade or downgrade your plan at any time, directly from your account dashboard. No need to contact support or wait for approval – just log in, select your desired plan, and make the change instantly.
Are there any setup or hidden fees?
We believe in complete transparency when it comes to pricing. There are no hidden setup fees with Aesthetica Connect – the setup and support are included in all our plans to ensure you get off to a great start! However, it’s important to note that SMS messaging does incur additional charges. Each plan comes with a set number of free SMS messages per month, and any usage beyond that is charged at a competitive per-message rate. We’ll always keep you informed about your usage, and you can easily track it in your dashboard. Remember, these SMS fees are standard in the industry and reflect the costs we incur from mobile carriers. We’ve worked hard to negotiate great rates, which we pass directly on to you. If you’re a heavy SMS user, we’d be happy to discuss options to optimize your messaging strategy and keep costs manageable. Rest assured, we’ll never surprise you with unexpected charges. Your monthly invoice will clearly break down any additional SMS fees, keeping everything straightforward and transparent. It’s all part of our commitment to being a trustworthy partner in your business growth!
Do you offer any discounts for annual payments or multiple locations?
We love to reward commitment! While our monthly prices are already competitive, reach out to our team to discuss options for annual payments. We’re here to support your growing business!
Is there an additional cost for adding more users or staff members?
Your team is the heart of your business, and we want to support that. The number of users included depends on your plan. If you need to add more, let’s chat about finding a solution that fits your needs and budget.
Are there any transaction fees for processing payments through Aesthetica Connect?
Aesthetica Connect focuses on communication and marketing features rather than payment processing. For any payment-related questions, we recommend checking with your preferred payment processor.
Can I add or remove features from my plan based on my clinic's needs?
We believe in flexibility! Our plans are designed to offer the best value for most businesses. If you need a specific feature, upgrading to the plan that includes it is usually the best option.
Do you offer any special pricing for startups or small businesses?
We’re passionate about supporting businesses at every stage of growth. Our ENGAGE plan is specifically designed with startups and small businesses in mind, offering essential features at an accessible price point. It’s the perfect launchpad for your aesthetic business journey!
Is there a money-back guarantee if I'm not satisfied with Aesthetica Connect?
Your satisfaction is our top priority. While we don’t offer a standard money-back guarantee, we provide excellent support to ensure you get the most out of our platform. With no long-term contracts, you’re free to cancel at any time if you feel it’s not the right fit. We’re confident that once you experience the power of Aesthetica Connect, you’ll wonder how you ever managed without it!
CUSTOMISATION & BRANDING
Can I add my own branding or logo to Aesthetica Connect?
Absolutely! We know your brand is your baby. With Aesthetica Connect, you can easily add your logo and colours to make the platform truly yours, giving your digital workspace a fabulous makeover!
Can I create custom forms or questionnaires for my clients?
You bet! Our Pop-ups feature lets you create eye-catching forms for everything from client sign-ups to feedback surveys. Get creative and watch your client engagement soar!
Can I customize the email templates to match my clinic's branding?
Of course! Our MailBud feature is your email marketing fairy godmother. Personalize our professional templates with your brand colors, logo, and unique voice. Your emails will be so stunning, they’ll stand out in any inbox!
Is it possible to create custom reports or dashboards?
While we don’t offer fully custom reports, our intuitive dashboards give you all the juicy data you need to make smart decisions. From social media engagement to client interactions, we’ve got your metrics covered!
Can I white-label the software to use my own clinic's branding?
Aesthetica Connect is designed to be an extension of your brand. While full white-labelling isn’t available, you can customize many client-facing elements to reflect your clinic’s unique style and personality.
Can I customize the booking and scheduling process to fit my clinic's workflow?
While we don’t have a built-in booking system, our Link Connect feature lets you create a sleek landing page with links to your preferred booking platform, creating a digital red carpet for your clients!
Is it possible to add custom fields to client profiles?
Absolutely! We know every aesthetic business is unique. That’s why we let you add custom fields to your client profiles. Track any information that’s important to your clinic, from favourite treatments to birthday wishes!
Can I customize the SMS templates for appointment reminders and promotions?
You sure can! Craft SMS messages that speak in your clinic’s voice. Whether it’s a friendly appointment reminder or an exciting promotion, make every character count!
Can I create custom landing pages for my marketing campaigns within Aesthetica Connect?
Get ready to wow your audience! With our Link Connect feature, you can create stunning landing pages for all your marketing campaigns. Showcase your services, promote special offers, or gather leads – all with your unique brand flair!
Can I customize access levels for different team members?
We know every superhero in your clinic needs different powers. With Aesthetica Connect, you can set custom access levels for your whole squad. Everyone gets exactly the access they need to work their magic. Keep your data secure while letting your team shine!
SUPPORT & TRAINING
What kind of support is available if I need help with Aesthetica Connect?
We’ve loaded Aesthetica Connect with resources to help you succeed! Dive into our Aesthetica PRO learning hub for tutorials, videos, and step-by-step guides. Plus, our blog, Club Connect is packed with info to boost your digital marketing game!
Are there any training resources or tutorials available?
Absolutely! Our Aesthetica PRO learning hub is brimming with easy-to-follow tutorials and demo videos. We break down everything from setup to advanced features, empowering you to become an Aesthetica Connect pro!
How can I contact customer support?
Got a question? Use the contact form on our website. We’re dedicated to your success and will get back to you as soon as possible.
Is there a knowledge base or community forum where I can find answers to common questions?
You bet! Our Aesthetica PRO area is regularly updated with FAQs and common solutions. It’s like having a 24/7 support buddy right at your fingertips!
Do you offer any live training sessions or webinars?
Keep an eye on our social media! We go live regularly to answer your burning digital marketing questions and share insider tips to help your aesthetic business thrive.
Is there an additional cost for adding more users or staff members?
Your team is the heart of your business, and we want to support that. The number of users included depends on your plan. If you need to add more, let’s chat about finding a solution that fits your needs and budget.
Is there a dedicated account manager assigned to my clinic?
While we don’t assign individual account managers, our entire team is committed to your success. Our comprehensive learning resources are designed to give you the support you need, when you need it.
How quickly can I expect a response from customer support?
For urgent issues, we aim to get back to you within 24 hours. For other questions, it might take a bit longer, but we assure you we’re working diligently to provide thorough, helpful responses.
Can I request custom training sessions for my staff?
While we don’t offer custom sessions, our learning materials are designed to be shared. Get your whole team involved in our tutorials and social media sessions – learning together is twice the fun!
How do you keep your training materials up to date with new features?
We’re constantly refreshing our Aesthetica PRO learning hub! As we roll out new features and improvements, we update our tutorials, guides, and resources to match. You’ll always have the latest information at your fingertips, ensuring you’re getting the most from your Aesthetica Connect experience. Plus, we love hearing your suggestions – your feedback helps shape our future updates!
CLIENT MANAGEMENT & ENGAGEMENT
How can I use Aesthetica Connect to improve client retention and loyalty?
Get ready to become your clients’ favourite! With our Unified Inbox, you’ll never miss a chance to wow your clients with prompt, personalized responses. Use our MailBud feature to send tailored offers and updates, keeping your clinic top-of-mind. It’s all about making every client feel like a VIP!
Can I create and manage referral programs within Aesthetica Connect?
While we don’t have a built-in referral program feature, we’ve got clever workarounds! Use our Pop-ups to create eye-catching referral forms on your website. Then, leverage our MailBud to send special “refer-a-friend” promotions. Get creative and watch your client base grow!
Is it possible to track client preferences and purchase history?
You bet! Our system lets you add custom fields to client profiles, so you can track favorite treatments, product preferences, or any other details that matter to your business. It’s like having a photographic memory for every client interaction!
Can I set up client satisfaction surveys?
Absolutely! Use our Pop-ups feature to create sleek, branded surveys that can be sent via email or displayed on your website. Pair this with our MailBud to send surveys after appointments. It’s your ticket to constant improvement and happy clients!
Does Aesthetica Connect offer any tools for managing client feedback and complaints?
We’ve got you covered! Our Google Review Manager lets you keep a close eye on client feedback and respond promptly to any concerns. For more detailed feedback, use our Unified Inbox to track and respond to client messages across all platforms. Turn every piece of feedback into an opportunity to shine!
Can I segment my client list for targeted marketing campaigns?
Absolutely! Sort your clients by treatment preferences, visit frequency, or any custom criteria you choose. Use these smart lists to send perfectly targeted promotions through MailBud. It’s like having a personal matchmaker for your marketing messages!
How does Aesthetica Connect help me stay organized with client follow-ups?
Our Unified Inbox keeps all your client communications in one place, making it super easy to stay on top of follow-ups! Plus, use Link Connect to create beautiful landing pages that guide clients smoothly to your external booking system. Pair this with MailBud for sending gorgeous email campaigns, and you’ve got the perfect toolkit for keeping your client relationships organized and flourishing!
How can I maintain consistent client communication?
That’s where MailBud shines! Create beautiful email campaigns to keep in touch with your clients. Whether it’s sharing your latest treatment news, clinic updates, or special offers, you’ll always look professional and stay connected. Plus, with our Unified Inbox, you’ll never miss an important client message!
How can I manage multiple team members' client communications?
Keep everyone in sync with our Unified Inbox! Each team member can have their own login while you maintain oversight of all client conversations. It’s perfect for ensuring consistent, professional communication across your whole clinic family!
Is there a way to track the effectiveness of my client engagement efforts?
You’ll love our intuitive analytics! Track email open rates, Pop-up form submissions, and client interaction trends all in one place. It’s like having a crystal ball that shows you exactly what’s working in your client engagement strategy!
“success is
a descision”
“success is
a descision”
SECURITY & COMPLIANCE
Aesthetica Connect compliant with GDPR regulations?
Absolutely! We take data protection seriously. Aesthetica Connect is designed with GDPR compliance in mind, ensuring your clients’ data is handled with the utmost care and respect. We’re all about keeping your business on the right side of regulations while you focus on making your clients look and feel fabulous!
How does Aesthetica Connect handle data privacy and security for international clients?
We’ve got your global ambitions covered! Aesthetica Connect employs robust security measures that meet international standards. Whether your clients are local or from across the pond, their data is protected by high level encryption and security protocols. Go ahead and expand your reach – we’ve got your back!
Can I set up two-factor authentication for added security?
You bet! We’re big believers in better-safe-than-sorry. Two-factor authentication is available to add an extra layer of security to your Aesthetica Connect account. It’s like having a bouncer for your digital door – only the right people get in!
How often does Aesthetica Connect undergo security audits or penetration testing?
We’re always on our toes when it comes to security. Regular security audits and penetration testing are part of our ongoing commitment to keeping your data safe. While we don’t disclose specific timeframes for security reasons, rest assured we’re constantly working behind the scenes to stay ahead of potential threats.
What is Aesthetica Connect's process for handling security breaches or data leaks?
While we work tirelessly to prevent security issues, we’re also prepared for the unexpected. In the unlikely event of a security breach or data leak, we have a swift response plan in place. This includes immediate containment, thorough investigation, and prompt notification to affected users. Your trust is our priority, and we’re committed to transparency and quick action if issues arise.
How does Aesthetica Connect protect sensitive client information?
We use state-of-the-art encryption to protect all your client data. Think of it as a digital vault – your client information is encrypted both when it’s stored and when it’s being transmitted. Plus, our secure servers are monitored 24/7, because we know how precious your client relationships are!
Can I control who sees what information within my clinic team?
Absolutely! We understand discretion is key in the aesthetics industry. Our role-based access controls let you decide exactly what each team member can view or edit. It’s like having a sophisticated digital filing cabinet where you hold all the keys!
What happens to my data if I decide to leave Aesthetica Connect?
We believe your data belongs to you! If you ever decide to part ways (though we hope you won’t!), we have a clear data export process that lets you take your information with you. After export, we ensure all your data is properly deleted from our systems. No awkward break-ups here!
How does Aesthetica Connect ensure compliance with medical record-keeping regulations?
While we provide secure data storage, we recommend keeping detailed medical records in your specialist clinical software. Aesthetica Connect is perfect for managing your marketing and client communications, working alongside your clinical systems to create a complete, compliant business solution!
What backup systems are in place to protect my business data?
Your data is precious, and we treat it that way! We maintain regular backups across multiple secure locations, so your business information is always safe and recoverable. Think of it as having multiple insurance policies – we’ve got you covered from every angle!
MOBILE & ACCESSIBILITY
Is Aesthetica Connect mobile-friendly?
You bet it is! We’ve designed Aesthetica Connect to be your on-the-go business companion. Whether you’re between appointments or sipping a latte at your favourite café, you can manage your clinic from the palm of your hand. Welcome to the age of mobile-first business management!
Can my staff access Aesthetica Connect from their smartphones or tablets?
Absolutely! We believe in empowering your whole team. Your staff can tap into Aesthetica Connect from their smartphones or tablets, keeping everyone in sync no matter where they are. It’s all about flexibility and teamwork in the digital age!
How does Aesthetica Connect enhance my clinic's mobile presence?
Aesthetica Connect helps you create a stellar mobile experience for your clients. Our Link Connect feature allows you to build mobile-friendly landing pages, while our Chat 24 ensures your website visitors get instant responses, even on their smartphones. You’ll be providing a seamless digital experience that fits right in your clients’ pockets!
Does Aesthetica Connect offer any accessibility features for users with disabilities?
We’re committed to making Aesthetica Connect as inclusive as possible. Our interface is designed with clarity and ease-of-use in mind, benefiting all users. We’re always working on improvements to ensure everyone can harness the power of Aesthetica Connect.
Can I use Aesthetica Connect on any device with an internet connection?
Absolutely! Aesthetica Connect lives in the cloud, which means you can access it from any device with an internet connection. Whether you’re on your office computer, home laptop, or smartphone, your business hub is just a click away. Freedom to work from anywhere? That’s the Aesthetica Connect promise!
How fast is the mobile version compared to the desktop version?
We’ve optimized Aesthetica Connect’s mobile app to run smoothly when managing your messages and reviews. You’ll get quick access to your essential communication tools while on the go – because we know your time is precious!
What features are available on the mobile app?
The mobile app focuses on your most vital daily tasks: managing your Unified Inbox and Google Reviews, plus accessing your main interface. Think of it as your essential communications hub on the go! For full platform features like Social Media Planner and MailBud, just hop onto your desktop version.
Does Aesthetica Connect's mobile app work across different phones?
You bet! Whether you’re team iPhone or Android, our mobile app works beautifully. We’ve made sure your essential communications stay manageable no matter which smartphone you prefer!
What happens if I lose internet connection while using the mobile app?
No stress! While you’ll need internet to sync your latest messages and reviews, the app is designed to handle connection hiccups gracefully. Once you’re back online, everything updates automatically. Think of it as your reliable digital assistant that never loses track!
Can I switch seamlessly between mobile and desktop versions?
Of course! Start checking messages on your mobile app and dive into deeper features on desktop. Everything stays perfectly synchronized, so you can manage urgent communications on the go and handle your broader digital marketing when you’re back at your desk. It’s like having the perfect blend of mobility and power!
DATA & SECURITY
Is my data secure with Aesthetica Connect?
Absolutely! Your data’s security is our top priority. Aesthetica Connect uses state-of-the-art encryption and security protocols to keep your information safe and sound. It’s like having a digital fortress protecting your business’s most valuable assets!
How often is my data backed up?
We’ve got you covered with continuous, real-time backups. Your data is constantly being saved and duplicated across multiple secure locations. So you can focus on pampering your clients, knowing your information is always up-to-date and protected.
Can I export my data if I decide to switch to another system?
Of course! While we hope you’ll love Aesthetica Connect, we believe your data belongs to you. You can easily export your information at any time. It’s all part of our commitment to empowering you to make the best decisions for your business.
What measures are in place to protect my clients' privacy?
We take client privacy seriously. Aesthetica Connect employs robust data protection measures, including encryption, secure access controls, and regular security audits. Your clients’ information is treated with the same care and respect you show in your treatments!
Is Aesthetica Connect HIPAA compliant?
While Aesthetica Connect offers strong security features, it’s not specifically HIPAA certified. However, many of our security practices align with HIPAA guidelines. For businesses requiring strict HIPAA compliance, we recommend consulting with a compliance expert to ensure all your bases are covered.
Where is my data stored, and is it encrypted?
Your data is stored in secure, industry-leading cloud servers. And yes, it’s encrypted both in transit and at rest. Think of it as a high-tech spa treatment for your data – protected, nurtured, and always looking its best!
Can I set up user permissions to control access to sensitive data?
Absolutely! Aesthetica Connect allows you to set granular user permissions. You can control who sees what, ensuring your team members have access to exactly what they need – no more, no less. It’s like creating a perfectly customized treatment plan, but for your data!
How does Aesthetica Connect handle data redundancy and disaster recovery?
We’ve got multiple layers of protection in place. Your data is replicated across different geographic locations, so even in the unlikely event of a disaster, your information is safe and recoverable. It’s our way of giving your data a safety net – or should we say, a luxurious memory foam mattress?
Is there an audit trail feature to track user activity within the software?
Yes! Aesthetica Connect includes comprehensive activity logging. You can easily track who did what and when within the system. It’s like having a vigilant receptionist keeping an eye on everything that happens in your digital clinic.
Does Aesthetica Connect have any built-in security features to prevent unauthorized access?
Absolutely! We’ve equipped Aesthetica Connect with multiple security features, including two-factor authentication, IP restrictions, and automatic timeout for inactive sessions. It’s like having a security team guarding your digital doors 24/7.
LET'S CHAT...
Aesthetica Marketing
5 South Charlotte Street
Edinburgh
EH2 4AN
United Kingdom